Effective Date: 18-06-2025
At From Soul and Coach, I hold your privacy and personal growth journey with the deepest respect and care.
This Privacy Policy outlines how I collect, use, and protect your personal information as part of our coaching relationship and your interaction with my services and website.
1. Purpose of This Policy
This policy is intended to ensure transparency and build trust. It reflects my commitment to honoring the confidentiality and sacred nature of the coaching space we co-create.
2. Information Collected
The following personal information may be collected when you engage with From Soul and Coach:
Contact Information: Your name, email address, phone number, and address
Session Details: Notes or reflections shared during coaching sessions (kept strictly confidential)
Booking & Payment Information: Appointments, payment transactions (processed through secure third-party platforms)
Website Data: Technical data such as IP address, browser type, and pages visited, collected through cookies or analytics tools
3. How Your Information Is Used
Your information is used solely to support and enhance your coaching experience. This may include:
Scheduling and conducting coaching sessions
Communicating via email, phone, or other agreed platforms
Offering tailored resources or support
Processing payments and providing receipts
Improving the website and service offerings in alignment with your needs
Fulfilling legal and ethical responsibilities
4. Confidentiality & Sharing
Confidentiality is a cornerstone of the coaching relationship. I do not sell, rent or share your information with third parties, except:
With service providers necessary for scheduling and payments, who follow strict data protection protocols
If legally required, to comply with laws or to protect legal rights
5. Data Security
Your information is stored and handled with integrity, care, and the highest level of digital security reasonably possible. While no system can be 100% secure, every effort is made to ensure your data is safe and treated respectfully.
6. Your Rights
You have the right to:
Access, correct, or update your personal information
Request deletion of your data, where possible and permitted by law
Withdraw your consent to receive communications at any time
Ask any questions about how your data is handled
7. Cookies & Website Use
The From Soul and Coach website may use cookies or similar technologies to offer a smoother user experience. You may disable cookies in your browser settings if you prefer.
8. External Links
Occasionally, I may share links to books, resources, or collaborators. Please be aware that external sites have their own privacy practices, which I encourage you to review.
9. Policy Updates
This policy may be updated periodically to reflect changes in practices or regulations. The latest version will always be available on the website, with the date of revision noted.
10. Contact
If you have any questions or concerns about this Privacy Policy, please reach out:
From Soul and Coach
Email: olimpia@fromsoulandcoach
Phone: +36302525531
Website: www.fromsoulandcoach.com